Ship & Delivery

Shipping Options: D’casel offers various shipping options to cater to different customer needs, including standard shipping, express shipping, and international shipping.

Delivery Timeframes: The estimated delivery timeframes for each shipping option are provided to customers during the checkout process or order confirmation. D’casel aims to deliver orders within the specified timeframes.

Shipping Costs: D’casel clearly outlines the shipping costs associated with each shipping option, including any additional fees for international shipping or expedited delivery.

Order Processing Time: D’casel communicates the time required to process orders before they are shipped. This includes the time it takes to design, produce, and package the products.

Tracking Information: Customers receive tracking information once their order has been shipped, allowing them to monitor the status and location of their package.

Shipping Restrictions: D’casel may specify any shipping restrictions or limitations, such as countries or regions where delivery is not available or certain products that may have shipping restrictions.

Packaging: D’casel takes great care in packaging products to ensure they arrive safely and in excellent condition. Eco-friendly and sustainable packaging practices may also be highlighted.

Customer Support: D’casel provides a dedicated customer support team to assist customers with any shipping-related queries, package tracking, or delivery issues.

Damaged or Lost Packages: D’casel has a clear policy for handling damaged or lost packages during shipping. Customers are guided on the steps to take if they encounter any issues with their delivery.

International Customs and Duties: For international orders, D’casel may inform customers about potential customs fees or duties that could apply and is not responsible for these additional charges.

Shipping Partners: D’casel may mention the shipping carriers or logistics partners they work with to fulfill and deliver orders. This helps build trust in the reliability of the shipping process.

Delivery Address: Customers are responsible for providing accurate and complete delivery addresses. D’casel may not be liable for delays or non-delivery due to incorrect address information.

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